Bexley Snap Privacy Policy

Our Contact Details

Name: Rose Robb, Director, Bexley Snap

Address: Normandy SEND Hub, Fairford Avenue, Barnehurst, DA7 6QP

Phone Number: 01322 334192



For the purposes of the UK General Data Protection Regulation 2021 Bexley Snap is the data controller.

This policy (together with our Cookie Policy) and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you may provide to us, will be processed by us.

The Type of Personally Information Bexley Snap Collects

You Fill in Our Contact Form or are Receiving Support

Donor and Supporter Personal Information

Employee Personal Information

Volunteers Personal Information

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you to enable us to provide support to you, you donate to us or to enable us to employ you. The table below detail the information collected and our lawful basis for collecting it and processing it as defined by the UK GDPR or subsequent data protection regulation or law.

Additional Anonymised Information

Additional information is collected by us indirectly from cookies on our website to make the website work and work more efficiently, analyse how our website is used and to improve your visitor experience. Cookies are small text files that are placed on your computer by you visiting our website.

Please see our cookie policy which is included in our Terms that will inform you of the cookies we use and enable you to control what cookies you accept and consent to.

Anonymised information means you cannot be identified as a living person from this information.

Sharing of the Personal Information we Collect

We may share the personal information we collect with the following organisations and the table below details the information we may share, who with, where and what are adequate data protection controls in place.

The Information Commissioner’s Office (ICO) Standard Contractual Clauses (SCC’S) are contractual clauses the ICO says should be in contracts with companies based in third countries. Third countries are, for example, the USA where, currently, data protection regulation is not deemed to be to the same level of protection as offered by the UK GDPR.

Family Personally Identifiable Information including Childrens’ information

How we store your personal information

Your information is securely stored in our systems which are hosted in the UK, the EU and the USA.

The table below details our data retention policy.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the contact details at the start of this document if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details at the start of this document and we will endeavour to resolve your complaint to the best of our ability.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website:

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